Terms & Conditions

Welcome to Blue Lotus Psychotherapy and Blue Lotus Letters ("we," "our," or "us"). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use this website.

Website Purpose

This website provides information regarding psychotherapy services, mental health resources, educational content, wellness tools, and products offered through Blue Lotus Letters.

The content provided on this website is intended for informational, educational, and commercial purposes only.

No Therapist-Client Relationship

Use of this website does not establish a therapist-client relationship.

A therapist-client relationship is established only after:

• An initial consultation
• Completion of required intake documentation
• Mutual agreement to provide services
• Any additional requirements established by Blue Lotus Psychotherapy

Submitting a contact form, consultation request, email inquiry, or using website resources does not create a therapist-client relationship.

No Emergency Services

This website is not monitored for emergencies.

If you are experiencing a mental health crisis or emergency, call 911, contact 988, or seek immediate emergency assistance.

Do not use this website, contact forms, or email for urgent or emergency communications.

Educational Content Disclaimer

Information provided through this website, including articles, resources, wellness tools, coping skills, worksheets, check-ins, recommendations, and other materials, is for educational and informational purposes only.

Nothing on this website should be considered medical advice, mental health treatment, diagnosis, crisis intervention, or a substitute for professional care.

Reliance upon information provided through this website is at your own risk.

Eligibility for Therapy Services

Blue Lotus Psychotherapy provides services only where permitted by applicable law and professional licensing requirements.

Availability of services may be limited based on a person's location, licensing restrictions, insurance requirements, clinical appropriateness, and therapist availability.

Completion of a consultation request does not guarantee services.

Third-Party Services

This website may provide access to third-party platforms and services, including but not limited to:

• Headway
• Doxy.me
• Stripe
• 988 Suicide & Crisis Lifeline
• Mental health applications
• Educational resources
• Community organizations

We are not responsible for the content, policies, practices, availability, or performance of third-party services.

Use of third-party platforms is governed by the terms and policies of those providers.

Blue Lotus Letters Products and Subscriptions

Blue Lotus Letters offers stationery products, subscription mailings, digital products, and related offerings.

Product descriptions, pricing, availability, and offerings may change at any time without notice.

We reserve the right to modify, discontinue, limit, or refuse any product, service, or subscription at our discretion.

Subscription Terms

Certain Blue Lotus Letters offerings may operate on a recurring subscription basis.

By purchasing a subscription, you authorize recurring charges according to the subscription terms presented at checkout.

Subscribers may cancel future renewals at any time before the next billing cycle.

Cancellation prevents future charges but does not entitle the customer to a refund for charges already processed.

Additional details regarding cancellations, replacements, refunds, and shipping can be found in our Refund & Shipping Policy.

Shipping and Delivery

Shipping timelines are estimates only.

Blue Lotus Letters is not responsible for shipping delays caused by carriers, weather, holidays, natural disasters, labor disruptions, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Blue Lotus Psychotherapy and Blue Lotus Letters, including:

• Artwork
• Illustrations
• Logos
• Branding
• Designs
• Written content
• Worksheets
• Resources
• Digital products
• Website content

Content may not be copied, reproduced, distributed, modified, sold, or used for commercial purposes without prior written permission.

User Conduct

Users agree not to:

• Violate applicable laws
• Interfere with website functionality
• Attempt unauthorized access to systems or data
• Misrepresent their identity
• Submit false or misleading information
• Use the website for unlawful purposes

We reserve the right to restrict access to users who violate these terms.

Limitation of Liability

To the fullest extent permitted by law, Blue Lotus Psychotherapy, Blue Lotus Letters, their owner, affiliates, contractors, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use of this website
• Reliance on website content
• Use of third-party services
• Delays or interruptions in service
• Product delivery issues
• Technical errors
• Unauthorized access to information

Your use of the website is at your own risk.

Disclaimer of Warranties

This website and its contents are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding the availability, accuracy, reliability, or completeness of information provided through the website.

Indemnification

You agree to defend, indemnify, and hold harmless Blue Lotus Psychotherapy and Blue Lotus Letters from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms & Conditions.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Changes become effective upon posting to this website.

Continued use of the website following any updates constitutes acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to conflict of law principles.

Contact Information

Questions regarding these Terms & Conditions may be directed to:

• Blue Lotus Psychotherapy & Blue Lotus Letters
• Email: therapywithkwany@gmail.com
• Website: therapywithkwany.com