Privacy Policy

Blue Lotus Psychotherapy and Blue Lotus Letters ("we," "our," or "us") respect your privacy and are committed to protecting the information you choose to share with us. This Privacy Policy explains how information is collected, used, stored, and disclosed when you visit our website, request services, purchase products, utilize interactive wellness tools, or otherwise interact with us.

By using this website, you agree to the practices described in this Privacy Policy.

Who We Are

This website is operated by Blue Lotus Psychotherapy and Blue Lotus Letters.

Blue Lotus Psychotherapy provides psychotherapy services and consultation opportunities for residents of New York and California, subject to applicable licensing requirements.

Blue Lotus Letters provides stationery products, snail mail subscriptions, wellness resources, digital products, and related offerings.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Billing address
• State of residence
• Consultation request information
• Order and subscription information
• Customer support communications
• Information submitted through contact forms

We collect only the information reasonably necessary to provide services, fulfill orders, respond to inquiries, and operate our website.

Consultation Requests

Visitors may choose to complete a consultation request form to determine whether Blue Lotus Psychotherapy may be an appropriate fit.

Information submitted through consultation requests may include:

• Name
• Contact information
• State of residence
• General information regarding service needs
• Scheduling preferences

Submitting a consultation request does not establish a therapist-client relationship, guarantee services, or create a clinical relationship.

Please do not submit confidential, sensitive, medical, or emergency information through website forms.

Therapy Services and Third-Party Platforms

If you choose to pursue therapy services and are accepted as a client, you may be directed to create an account through Headway.

Headway may be used to facilitate various aspects of care, including:

• Client registration
• Intake paperwork
• Insurance verification
• Scheduling support
• Billing and payment processing
• Secure client communications
• Telehealth services
• Client account management

In certain circumstances, telehealth services may also be provided through Doxy.me or other secure healthcare technology platforms.

Information submitted through these platforms is governed by the privacy, security, and data handling practices of the respective platform providers, in addition to applicable federal and state laws.

Once an individual becomes a client of Blue Lotus Psychotherapy, certain information may be protected under HIPAA, state confidentiality laws, professional ethical requirements, and practice policies provided during the intake process.

Blue Lotus Psychotherapy takes reasonable steps to utilize platforms designed to support privacy and security; however, clients are encouraged to review the privacy policies and terms of service of any third-party platforms used in connection with services.

Submitting a consultation request, contact form, or inquiry through this website does not establish a therapist-client relationship.

Blue Lotus Letters Subscriptions and Purchases

When you purchase products or subscribe to Blue Lotus Letters offerings, we may collect information necessary to process and fulfill your order, including:

• Name
• Email address
• Mailing address
• Billing information
• Subscription selections
• Order history

This information is used solely to process payments, fulfill orders, provide customer support, and manage subscriptions.

Payment Processing

Payments made through this website may be processed through Stripe or other trusted payment processors.

We do not store complete credit card information on our servers.

Payment information is subject to the privacy and security practices of the payment processor.

Interactive Wellness Tools

This website may provide interactive wellness tools, self-reflection exercises, coping skills, grounding activities, mood check-ins, and educational resources.

Certain features may allow users to save coping skills, grounding tools, wellness preferences, or check-in selections for future visits.

To support these features, information may be stored locally within the user's browser or device using browser storage technologies such as local storage.

Blue Lotus Psychotherapy and Blue Lotus Letters do not monitor, collect, review, or receive information that is stored locally on a user's device through these features unless it is separately submitted through a consultation form, contact form, purchase, or direct communication.

These tools are provided for educational and self-reflection purposes only and do not constitute therapy, crisis intervention, diagnosis, treatment, or a therapist-client relationship.

Educational Resources

This website may provide mental health resources, coping tools, grounding exercises, self-help materials, reflections, worksheets, recommendations, and educational content.

These resources are provided for informational and educational purposes only and are not intended to replace professional mental health treatment, diagnosis, medical advice, or crisis intervention.

Use of these resources does not establish a therapist-client relationship.

Email Communications

If you provide your email address, we may contact you regarding:

• Consultation requests
• Service inquiries
• Customer support requests
• Orders and subscriptions
• Shipping updates
• Account-related communications

We do not currently distribute routine newsletters; however, should that practice change in the future, users will have the ability to opt out of marketing communications.

Administrative communications related to services, purchases, billing, or customer support may still be sent when necessary.

Please note that standard email may not always be a secure method of communication. We encourage visitors not to transmit sensitive, confidential, medical, or emergency information through email.

External Links and Third-Party Resources

This website may contain links to third-party websites, services, applications, and resources.

Examples may include:

• Headway
• Doxy.me
• 988 Suicide & Crisis Lifeline
• Mental health applications
• Community resources
• Educational resources
• Social media platforms
• Professional organizations

The inclusion of a link does not constitute an endorsement or guarantee regarding the content, services, privacy practices, or availability of any third-party website.

Once you leave this website, you are subject to the policies and practices of the third-party website you visit.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Respond to inquiries
• Provide services
• Fulfill purchases
• Comply with legal obligations
• Maintain business records
• Resolve disputes

Certain therapy-related records may be subject to separate legal and professional retention requirements.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

International Visitors

This website is intended primarily for individuals located within the United States.

Blue Lotus Psychotherapy provides services only where permitted by applicable licensing laws and regulations and currently serves clients located in New York and California.

If you access this website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

By using this website, you consent to such transfer, storage, and processing of information in accordance with this Privacy Policy.

State Privacy Rights

Residents of New York, California, and other jurisdictions may have rights regarding personal information maintained by businesses.

Depending on applicable law, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal and professional obligations
• Request information regarding how information is collected and used
• Withdraw consent where applicable

We do not sell personal information.

Requests regarding personal information may be directed to the contact information listed below.

Children's Privacy

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective when posted on this page and reflected by an updated Effective Date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or your privacy rights, please contact:

• Blue Lotus Psychotherapy & Blue Lotus Letters
• Email: therapywithkwany@gmail.com
• Website: therapywithkwany.com
• Crisis Notice

This website is not monitored for emergencies.

If you are experiencing a mental health crisis, call 911, contact 988, or seek emergency assistance immediately.